Shipping policy

Shipping Policy

Last Updated: August 13, 2026

Thank you for shopping with MinhaPicks. We are committed to providing a smooth and reliable shipping experience. Please review the following Shipping Policy before placing your order.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During holidays, promotions, or periods of unusually high order volume, processing may take additional time. If there is a significant delay, we will make reasonable efforts to notify you.

2. Shipping Times

Estimated delivery times may vary depending on the destination, shipping method, carrier, weather conditions, customs processing, and other circumstances beyond our control.

Typical estimated delivery:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days, where available

Delivery estimates begin after the order has been processed and shipped, not from the time the order is placed.

3. Shipping Charges

Shipping costs are calculated and displayed at checkout based on the customer's shipping address, order details, available shipping method, and applicable rates.

From time to time, MinhaPicks may offer free shipping promotions or other shipping discounts. Any applicable offer will be displayed at checkout or on the relevant promotional page.

4. Tracking Information

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.

Please allow some time for the carrier's tracking system to update after the shipment has been dispatched.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

MinhaPicks is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect, incomplete, or outdated delivery information provided by the customer.

If you notice an incorrect address after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

6. Delayed or Lost Packages

Occasionally, shipments may experience delays because of carrier disruptions, severe weather, customs processing, holidays, incorrect addresses, or other circumstances outside our control.

If your package appears to be delayed, please first check the tracking information provided by the shipping carrier.

If a package is confirmed as lost or remains undelivered beyond a reasonable period, please contact MinhaPicks at igvintsusa@gmail.com so we can assist you.

7. Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery.

Please provide your order number and clear photographs of the damaged package and product when contacting us. We will review the situation and determine the appropriate solution in accordance with our Refund & Return Policy and applicable law.

8. International Shipping

Where international shipping is available, delivery may be affected by customs clearance, import requirements, local regulations, taxes, duties, or other destination-country requirements.

Customers are responsible for any applicable customs duties, import taxes, or other charges imposed by their destination country unless otherwise stated at checkout.

9. Undeliverable or Returned Packages

Packages may be returned to us because of an incorrect address, failed delivery attempts, refusal of delivery, or other delivery issues.

If a package is returned to MinhaPicks, please contact us to discuss available options. Additional shipping charges may apply when reshipping an order, where permitted by applicable law.

10. Changes to This Shipping Policy

MinhaPicks reserves the right to update or modify this Shipping Policy from time to time.

Any changes will be posted on this page with the updated "Last Updated" date.

11. Contact Us

If you have questions about shipping or your order, please contact us:

MinhaPicks
Email: igvintsusa@gmail.com
Business Address: WY 82801, United States

We appreciate your business and thank you for choosing MinhaPicks.